Payment and delivery
Payment Methods
Lifiniq d.o.o. offers several payment options. You can select your preferred payment method during the checkout process:
- Payment by credit or debit card (VISA, Mastercard)
- Payment via PayPal
- Payment via digital wallets (Apple Pay and Google Pay)
Card and digital wallet payments are processed through Stripe.
Delivery and Delivery Time
Orders are delivered by DPD. The provider undertakes to dispatch the ordered goods to the customer’s address, as a rule, no later than 10 business days after the order has been confirmed.
The customer must clearly specify the type and quantity of the goods ordered. If an order is incomplete or unclear, the provider will notify the customer by email and request the necessary additional information. The order processing period begins once the provider has received and confirmed a correctly completed order.
If the customer wishes to modify or cancel an order, they must notify the provider by email at info@lifiniq.com before the goods have been dispatched. Otherwise, the provider is entitled to claim reimbursement of any costs incurred as a result of the modification or cancellation. Once an order has been dispatched, changes to the order are no longer possible.
The provider reserves the right to use a different delivery service where necessary if this enables faster or more reliable delivery.
The provider is not liable for delays or damage to shipments occurring after the goods have been handed over to the delivery service. Upon receipt of the shipment, the customer should inspect the goods immediately and, in the event of any damage, promptly notify both the delivery service and the provider by email at info@lifiniq.com.